To setup your email client to connect to our servers to send and receive email, do the following: 

Open Outlook and select Tools then E-mail Accounts.

In the E-mail Accounts window select Add a new e-mail account.

Generally you would want a POP3 account so select that Server Type and click Next.

Enter Your Name as you would like it to appear in the From address of your e-mail.

Enter your E-mail Address as '[youremail]@[yourdomain.com]'.

Enter the Incoming and Outgoing servers as 'mail.[yourdomain.com]'.

Enter your User Name as '[youremail]@[yourdomain.com]'.

Enter your Password.

Click More Settings then click the Outgoing Server tab.

In the Internet E-mail Settings - Outgoing Server tab make sure My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server are selected.

Click the Advanced tab in the Internet E-maiil Settings window.

In the Internet E-mail Settings - Advanced tab enter the Outgoing server (SMTP) post as '587'.

Click OK.

Click Test Account Settings.

The Test Account Settings windows should report "Congratulations! All tests completed successfully."

If errors are reported, please create a support ticket detailing your h-sphere account name, the email account and the error message.